Oversee the overall performance of Service teams within the contract.
Responsible for manpower resource planning, budget management, and ensuring compliance to maintain a safe working environment.
Ensure contract compliance and meet or exceed KPIs.
Foster a culture of service excellence and continuous improvement
Monitor and update account processes and procedures
Collaborate with Site Lead to develop and execute strategic business plans
Maintain data integrity in management systems
Deliver contractual and ad-hoc reports punctually
Support engineering during planned or unplanned power shutdowns.
Uphold safety protocols and crisis management procedures
Oversee supply chain delivery, ensuring service quality
Ensure accurate and timely financial reporting and billing
Manage staff performance, development and recruitment
Enforce compliance with Health, Safety, Environmental and Risk Management policies.
Cultivate teamwork, collaboration and personal development within the team.
Manage workload, resourcing and succession planning
Any other ad-hoc works assignment by the management.
Job Requirements:
Degree in Engineering /Building/Facilities/Estate Management or relevant disciplines with proven management. background and managed est. 20,000 sqm in the past 5 yrs.
Min. 5 years of relevant experience. (Operations Manager)
Min. 8 years of Relevant Experience (Senior Operations Manager)
We regret that only shortlisted candidates will be notified.
