Acquire BPO is an award-winning business process outsource provider, servicing some of the world’s largest brands by operating contact centers and back-office services from offshore, nearshore, and onshore locations globally, including Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
- Enjoy 14 months of pay*
- HMO coverage for you and your family
- Yearly Kick-Off Parties with major giveaways (like the car in 2023)
- Get recognized through our ‘Value Awards’
- Grow your career – yes, we love to promote internally
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
A Glimpse into Your New Role
As a Business Sales Analyst, you will be primarily responsible for assisting the sales channel managers with compliance, reporting and administration tasks, which can evolve to align with the business' strategic goals.
- Preparing Reporting
- Sales reports
- Ranking report
- New agent compliance reporting; call evaluations, nesting reports
- Handling User maintenance –
- Logins creation
- IT exceptions,
- Sparx management
- Weekly invoices review -
- Complaints/Feedback management; Archer activity maintenance, -
- Assist with Salesforce remediation case management, QA Feedback cases, -
- Callibration session co-ordination
- Call listening & reporting – compliance reviews, quality observations, verifying mark downs, EIC investigations
What You’ll Bring
- Previous experience in a similar sales admin, channel support role
- Reporting experience
- Administration experience
- Computer skills relevant to the requirements of the role
- 2 to 4 years of relevant experience
With a diverse global team working together, we proudly embrace and live by these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
_1731014132_672d2df4cebefjpg)
